NFT, the UK’s leading chilled food and drink distributor, has deployed an innovative new system solution for proof of delivery (POD) which will provide greater visibility and transparency across the entire logistics supply chain.  Developed and installed by e-docs UK, the solution efficiently handles over 100,000 PODs every week with a web-based, query management system that enables customers to rapidly identify and resolve any discrepancies on a timely basis.  Read more

Halcyon Software, the global leader in systems management software, has announced the immediate availability of Authority Swapper 10.0, the latest version of the access control tool for the IBM i.  The solution allows IT managers to grant higher levels of authority to users for temporary periods and this release adds unique functionality by providing a visible forensic trace of user activity which assists organisations to meet security compliance rules and regulations. Read more

VDT Direct, the leading developer of rapid deployment video security solutions, has announced that the DV COP Cell portable DVR system has been successfully integrated into WebEye, the recently launched cloud-based alarm monitoring software.  This market leading event-driven DVR is used by most of the UK’s police forces and delivers evidential quality images in wide range of asset protection and flytipping applications.  Read more

The North East Ambulance Service (NEAS) has awarded Sinclair Voicenet a major contract to supply and install a NICE IEX Workforce Management system.  The new solution will be deployed at three contact centres across the North East of England where 300 agents handle over 1.5 million calls every year.  It will allow real-time scheduling of staff and resources to reduce the reliance on overtime working and enhance the operational efficiency of the service. Read more

Accu-Time Systems, the leading global provider of biometric and non-biometric workforce management tools, has announced the immediate availability of AccuTouch USB, a new portable multispectral fingerprint reader.  This new device will enable organisations to introduce biometrics into a wider range of environments and virtually eliminate enrolment and false read issues. Read more

Halcyon Software, the global leader in systems management software, has announced the immediate availability of the first product of its class that fully supports the Japanese language.  Halcyon was assisted by Solpac, its Tokyo-based strategic partner, which is a leading provider of consultancy services and specialist software solutions for the IBM midrange server market in Japan.  Solpac will now provide Halcyon Software’s full range of cross-platform monitoring and automation products which will significantly reduce the operating costs of Japanese companies using IBM’s Power Systems hardware, Windows and Linux servers throughout Japan, Thailand and Vietnam. Read more

VDT Direct, the leading developer of rapid deployment video security solutions, has added new Android enhancements to WebEye CMS, the world’s first fully cloud-based alarm monitoring software for the RSI Videofied system.  These enhancements ensure that this interactive security solution meets the latest Android specifications including the forthcoming changes to the primary push notification system.  This will ensure that WebEye continues to deliver resilient and reliable alarm notifications to Android-based smartphones and tablet computers. Read more

X2 Computing, a leading provider of mobile computing solutions for the casino sector, is launching the X2 Sapphire tablet computer at the Global Gaming Expo starting in Las Vegas on 2nd October.  It is compatible with all Windows operating systems, including the forthcoming Windows 8, enabling operators to run slots on the device without needing to rewrite existing applications or manage multiple versions of software.  X2 Sapphire will also allow players to join in on roulette and blackjack tables as well as enabling gaming to continue away from the casino floor. Read more

Vigilant Vision, one of the UK’s fastest growing security equipment suppliers, has launched an innovative new range of energy efficient widescreen LED monitors supported by an industry- leading four-year warranty.  Fully 1080P HD compatible, the monitors are designed to support the latest high resolution IP cameras in a wide range of video surveillance applications.  LED provides consistent illumination and a 40% reduction in power consumption, enabling organisations to meet green targets and reduce their impact on the environment. Read more

RIAS, the specialist provider of insurance for the over 50’s, is installing a new NICE IEX Workforce Management solution at contact centres located in Bournemouth.  Sinclair Voicenet, the leading NICE Platinum Partner, was awarded the contract to supply and install the solution after a competitive tender process.  The new Workforce Management solution will integrate with their existing Avaya ACD and call recording systems and will enable RIAS to forecast demand more effectively, improve real-time adherence rates and meet service levels across six contact centres. Read more