East Dunbartonshire Council is making a positive move to encourage people to say what they think of the service they have received with the deployment of SmartVoice ViewPoint, a new and cost effective customer feedback solution from Sinclair Voicenet. Read more

Magic Internet Technologies, supplier of Truckfile, the UK’s leading fleet and workshop management compliance solution, has teamed up with Clifford Thames, a leading supplier to the global automotive leasing industry to launch Truckfile Athoris, an innovative and unique web-based quote authorisation and invoice management system.  This new platform provides leasing companies and workshop operations with greater control over the whole maintenance and repair process and can be accessed using any internet-enabled device including tablets, laptops, desktops and smartphones.  It delivers significant savings by ensuring that invoices are only issued for fully approved work items and reduces the need for the time consuming and costly manually reconciliation of paper-based invoices.  Read more

Mothercare, the UK’s leading retailer of baby equipment, clothing and toys, has installed a pilot of the new SecureSeal Logger system on its trailer fleet.   This wireless, self-powered device enhances the functionality of the industry standard SecureSeal Data reusable seal used on each trailer door to provide an automated audit trail of security sealing to Mothercare’s loss prevention team.  Read more

Salix Homes, the award-winning social housing provider, is deploying SmartVoice ViewPoint, a cost-effective customer feedback solution from Sinclair Voicenet.  The new system will enable Salix Homes to gain a greater understanding of satisfaction levels and enhance service delivery to residents living in more than 8,500 properties across central Salford.  The system is being deployed without requiring any capital outlay on a per survey basis.  Read more