Tlantic, a global developer of retail software solutions, is launching the Tlantic Mobile Retail Suite™ at Retail’s BIG Show. This suite of innovative software solutions provides retailers with a cost effective way to deliver the best service to customers in both the physical and virtual store. It enables retailers to significantly increase efficiency and productivity by empowering staff to delivering a higher level of service to customers using tablets, smartphones and handheld computer devices.
According to Paulo Magalhães, CEO of Tlantic: “Tlantic Mobile Retail Suite™ allows retailers to turn The Everywhere Store, an innovative concept that allows the delivery of anytime, everywhere services in both the virtual and real worlds, into reality. It provides 360° visibility of the whole business using synchronised in-store, online and mobile apps for customers and service staff alike.”
The Tlantic Mobile Retail Suite™ transforms complex retail operations into simple, flexible and easy to manage tasks. It operates across all business processes to deliver mobility from the distribution center and back of house through to the shop floor and onwards to the retailer’s app running on the customer smartphones or tablet devices. It allows retailers to accelerate their mobile strategies by leveraging their existing IT infrastructure, reducing the cost of becoming a truly ‘Everywhere Store’ and achieving a rapid return on investment.
“Developed with some of the world’s leading retailers, the Tlantic Mobile Retail Suite™ automates business processes to streamline operations, empower the workforce and enhance the customer experience,” continued Paulo Magalhães. “For example, it is already enabling Sonae, which employs over 70,000 people in Portugal, to deliver a better customer service, reduce costs by 60% and generate more than 10 million euros every year.”
The Tlantic Mobile Retail Suite™ has a unique platform-based approach to delivering a true omni-channel customer experience. The platform enables an integrated suite of applications from Tlantic and third party developers as well as the retailer’s existing apps, to link with legacy retail software applications. It seamlessly and transparently delivers accurate, real-time data to all staff across multiple device types and operating systems.
With a Service-Oriented Architecture, the Mobile Retail Suite™ easily integrates with all commonly used e-commerce, ERP, WMS and POS platforms. It is scalable from single site locations through to the largest multi-site, multi-brand and multi-currency retail operations. The suite can be deployed as a cloud, or premise-based solution.