Broadening Choices for Older People (BCOP), the charitable provider of nursing homes, housing for independent living and sheltered housing, has awarded a major contract to Hexagon Software to upgrade its property and financial management systems. Hexagon was awarded the contract after an extensive market review and will be supplying and installing its LandMark property management and Dream financial management solutions at BCOP’s Birmingham-based head office.
The upgrade was necessary to enable BCOP to manage a growing portfolio of properties and increase productivity without significant increases in staff costs. BCOP also wanted to streamline key business processes including the creation of multiple tenant control accounts that would enable rental payments to be automatically calculated, apportioned and invoiced to different sources including tenants and Primary Healthcare Trusts.
According to Fawzia Radman, Finance Manager for BCOP: “Hexagon demonstrated that LandMark and Dream would meet all our immediate functional requirements with the flexibility to scale up as our business grows. This integrated solution will deliver significant operational efficiencies by automating manual processes freeing up staff to be more productive and deliver an even higher level of customer service.”
The combined solution is also easier to use and will provide faster access to key data and enable reports to be run in a fraction of the time taken with the old system. It will also enable high levels of customisation to be carried out to match business workflows.
“We were also influenced by the fact that Hexagon could demonstrate a track record of successful deployments,” continued Fawzia Radman. “Also, being UK-based, we felt that the company would be able to provide a higher level of support to ensure that the solution met all our requirements.”