NFT, the UK’s leading chilled food and drink distributor, has deployed an innovative new system solution for proof of delivery (POD) which will provide greater visibility and transparency across the entire logistics supply chain.  Developed and installed by e-docs UK, the solution efficiently handles over 100,000 PODs every week with a web-based, query management system that enables customers to rapidly identify and resolve any discrepancies on a timely basis.  Read more

Halcyon Software, the global leader in systems management software, has announced the immediate availability of Authority Swapper 10.0, the latest version of the access control tool for the IBM i.  The solution allows IT managers to grant higher levels of authority to users for temporary periods and this release adds unique functionality by providing a visible forensic trace of user activity which assists organisations to meet security compliance rules and regulations. Read more

VDT Direct, the leading developer of rapid deployment video security solutions, has announced that the DV COP Cell portable DVR system has been successfully integrated into WebEye, the recently launched cloud-based alarm monitoring software.  This market leading event-driven DVR is used by most of the UK’s police forces and delivers evidential quality images in wide range of asset protection and flytipping applications.  Read more

The North East Ambulance Service (NEAS) has awarded Sinclair Voicenet a major contract to supply and install a NICE IEX Workforce Management system.  The new solution will be deployed at three contact centres across the North East of England where 300 agents handle over 1.5 million calls every year.  It will allow real-time scheduling of staff and resources to reduce the reliance on overtime working and enhance the operational efficiency of the service. Read more