Planet Hippo, one of the UK’s fastest growing providers of website hosting and domain registration services, has announced the immediate availability of Site Designer, a new website builder solution. Available as a core component of Planet Hippo’s hosting packages, it enables users to build their own professionally designed websites in as little as 10 minutes without needing specialist software skills or the assistance of expensive web developers. Read more
Ocean Telecom, Shropshire’s leading provider of mobile, fixed-line and cloud-based communications solutions, has announced a new sponsorship deal with The New Saints FC for the 2015/6 season which kicks off with an away match against Haverfordwest County on Saturday 22nd August. As part of this sponsorship, Ocean Telecom signage has been added to the main stand at the Saints’ Park Hall stadium. Read more
VCW Security, one of the UK’s leading distributors of IT security solutions, is undertaking a major global expansion by establishing a new USA-based business. Voice Comms Warehouse America LLP will be headquartered at Wilmington in the State of Delaware where it has been successfully registered. Read more
Sinclair Voicenet, the UK’s longest established specialist provider of multimedia call recording, contact centre applications and PCI security solutions is partnering with VEI (Voice Engineers Ireland), a leading Dublin-based provider of unified communications, IP telephony and wireless technology. Together, the two organisations will focus on the installation and support of call recording and advanced applications to organisations operating contact centres in key market sectors including financial, local government, public safety and security across the Republic of Ireland. Read more
Ageas Retail Intermediary has unveiled one of the UK’s most successful deployments of the Real-Time Process Optimisation solution from NICE Systems. Supplied and supported by Sinclair Voicenet, the UK’s longest established specialist provider of contact centre solutions, the system is helping to significantly speed up telephone-based transactions to increase agent productivity and is already putting Ageas Retail Intermediary on course to achieve significant savings over the next five years. Read more
Ocean Telecom, a leading provider of mobile, fixed-line and cloud-based communications solutions, announced today it has achieved Select Certification from Cisco. The Select Certification recognises Cisco® resale channel partners that focus on meeting the technology and services needs of small businesses. Read more
Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, analytics, customer feedback and workforce management solutions, has been named NICE Enterprise Business Partner of the Year.
This prestigious award was presented by Benny Einhorn, President NICE Systems EMEA and Omer Fuchs, Director of Business Partner Programmes at NICE Systems’ recent Partner Conference which took place in London on June 16th. The event was attended by key business partners from across the EMEA region. It recognises Sinclair Voicenet’s outstanding services contribution within the UK’s Contact Centre market.
According to NICE Systems: “As a serial winner of many of our top awards, Sinclair Voicenet has consistently demonstrated the highest level of expertise in deploying and supporting our most advanced business applications including workforce management, interaction analytics, performance management and real-time optimisation solutions. This has enabled the company to meet the evolving needs of customers in the contact centre and public safety environments whilst achieving significant and sustained business growth.”
Sinclair Voicenet added: “We are delighted to have received this important award from NICE Systems which recognises the significant programme of ongoing investments we have made in recruitment, training and infrastructure to meet the demanding requirement of customers in the core markets in which we operate. It consolidates our position as the leading provider of contact centre solutions in the EMEA region.”
Marsden Building Society has installed SmartVoice ViewPoint, a customer feedback solution from Sinclair Voicenet. This hosted solution has been deployed at Marsden’s headquarters in Nelson, Lancashire where it is being used to capture the opinions of customers relating to products and services immediately after calling the company’s contact centre. Read more
A team of cyclists from Videalert and Imtech Traffic & Infra have so far raised more than £11,000 for Hampshire Isle of Wight Air Ambulance (HIOWAA). The team, named the Helicopter Heroes, were sponsored to ride from London to Paris in four days, a 230 mile journey that was completed at the end of May. Read more
Software Box Limited (SBL), one of the UK’s leading providers of information security solutions to the public and private sector, is partnering with Sinclair Voicenet, the UK’s longest established specialist provider of multimedia call recording, contact centre applications and PCI security solutions. This new partnership will enable SBL to enhance its portfolio of information security solutions and deliver greater value to customers, from SMEs to the largest multi-site enterprises. Read more