Jesus College, one of the leading colleges in the University of Cambridge, has installed a new fire alarm monitoring system to enhance the level of protection in “external staircases”, the houses located in surrounding streets, each of which provides accommodation for 6 to 8 undergraduates. Read more
Marwell Zoo has installed a new interactive digital signage system that provides visitors with a navigational and informative tool that replaces traditional paper maps. Designed and supplied by Eclipse Digital Media, one of the UK’s leading specialist providers of end-to-end digital signage solutions, the system will enable the zoo to engage and communicate more effectively with park visitors all year round. Read more
Purpose Software, the UK’s leading supplier of service management software to document and print management solution providers, has opened a new regional office in Nottingham. It will provide an operational base for the company’s growing sales and support teams from where higher levels of service will be provided to new and existing customers throughout the Midlands and the North of England. Read more
Halcyon Software, a global leader in systems management software, today announced a series of major enhancements to Advanced Job Scheduler for the IBM i platform. The latest version increases the resilience of IT infrastructures and provides enhanced protection against business disruption as well as enabling organisations to schedule and track complex job streams using web-enabled devices including tablets, laptops, desktops and smartphones. Read more
Halcyon Software, a global leader in systems management software, today announced the immediate availability of the latest version of Systems Operations Suite, the industry-leading monitoring and automated operations solution for IBM i. This new release will enable managed service providers, corporate data centres and IBM i customers to achieve higher levels of system availability for IBM Power Systems infrastructures. Read more
East Dunbartonshire Council is making a positive move to encourage people to say what they think of the service they have received with the deployment of SmartVoice ViewPoint, a new and cost effective customer feedback solution from Sinclair Voicenet. Read more
Magic Internet Technologies, supplier of Truckfile, the UK’s leading fleet and workshop management compliance solution, has teamed up with Clifford Thames, a leading supplier to the global automotive leasing industry to launch Truckfile Athoris, an innovative and unique web-based quote authorisation and invoice management system. This new platform provides leasing companies and workshop operations with greater control over the whole maintenance and repair process and can be accessed using any internet-enabled device including tablets, laptops, desktops and smartphones. It delivers significant savings by ensuring that invoices are only issued for fully approved work items and reduces the need for the time consuming and costly manually reconciliation of paper-based invoices. Read more
Mothercare, the UK’s leading retailer of baby equipment, clothing and toys, has installed a pilot of the new SecureSeal Logger system on its trailer fleet. This wireless, self-powered device enhances the functionality of the industry standard SecureSeal Data reusable seal used on each trailer door to provide an automated audit trail of security sealing to Mothercare’s loss prevention team. Read more
Salix Homes, the award-winning social housing provider, is deploying SmartVoice ViewPoint, a cost-effective customer feedback solution from Sinclair Voicenet. The new system will enable Salix Homes to gain a greater understanding of satisfaction levels and enhance service delivery to residents living in more than 8,500 properties across central Salford. The system is being deployed without requiring any capital outlay on a per survey basis. Read more
North Lincolnshire Council has awarded Sinclair Voicenet a major contract to supply and install a new voice recording solution. Under the terms of the contract, which was awarded following a competitive tender process, Sinclair Voicenet will be installing a NICE interaction recording system to capture, manage and store calls for two different departments. The new system replaces an existing legacy installation and will be installed in a virtual environment enabling the council to record calls to its CCTV and IT Solution Centres, each of which have separate telephone platforms and are based at different locations. Read more