Entries by Paul

Sinclair Voicenet Introduces New Analytics-Enabled Quality Management Solution For Contact Centres

Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer feedback and workforce management solutions, has launched QM Plus a new contact centre application from NICE Systems.  This analytics-enabled quality management solution will enable contact centres to improve performance, enhance the customer experience and meet organisational business objectives.

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ASC and Sinclair Voicenet Sign Partnership Agreement

ASC, a leading global developer of innovative software solutions to record, analyse and evaluate communications, today announced it has signed a partnership agreement with Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer feedback and workforce management solutions.  Sinclair Voicenet is one of the UK’s most experienced […]

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Corporate Residential Management Deploys Dream Accounting Solution From Hexagon

Corporate Residential Management (CRM), the UK’s leading independent student accommodation company, has awarded Hexagon Software a major contract to deploy the Dream financial management system.  This new software solution will integrate with TCAS Online, the market leading student accommodation management system, to streamline workflow processes across the organisation including room booking, tenancy generation and management, […]

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Extronics Launches World’s First Intrinsically-Safe RF Galvanic Isolator

Extronics, the leading developer and manufacturer of intrinsically safe and explosion proof equipment has launched iSOLATE500, the world’s first radio frequency galvanic isolator for hazardous areas.  This unique solution revolutionises the way that wireless networks can be installed in hazardous environments and will deliver significant cost savings to users in a wide range of industries […]

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Leeds City Council Extends Use Of Videalert CCTV Enforcement Systems

Leeds City Council is extending the use of Videalert automated CCTV enforcement systems for bus lanes after a successful two-year pilot scheme that has delivered a reduction in offences of more than 74% and faster journey times for public transport users.  The council has just awarded Videalert a contract to roll the system out to […]

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Halcyon Software Enhances AIX And Linux Monitoring in Network Server Suite V9.0

Halcyon Software, a global leader in systems management software, has announced the immediate availability of the latest version of Network Server Suite, the leading monitoring and automation software solution for multi-platform environments.  The new release will enable organisations to ensure maximum availability of servers and network devices to maintain business operations around the clock. 

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